Privacy Policy

1. Introduction

GOAT Creative Studio Pte Ltd ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website goatstudio.sg or use our services.

By using our website or services, you consent to the data practices described in this policy. This Privacy Policy complies with the Personal Data Protection Act 2012 (PDPA) of Singapore.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information from you:

• Name
• Email address
• Phone number
• Property address
• Housing type and renovation preferences
• Budget information
• Key collection dates
• Communication preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on pages
• Referring website
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide and deliver interior design and renovation services
• Respond to your inquiries and consultation requests
• Schedule appointments and site visits
• Prepare quotations and proposals
• Process your renovation project
• Send you project updates and communications
• Improve our website and services
• Comply with legal obligations
• Send promotional materials (with your consent)

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party contractors, subcontractors, and suppliers who assist in delivering our services
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to share your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.

We use Google Analytics and Google Tag Manager to analyze website traffic and user behavior. These services may collect information about your use of our website.

7. Your Rights Under PDPA

Under Singapore's Personal Data Protection Act (PDPA), you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Withdraw consent for data processing (subject to legal and contractual restrictions)
• Request deletion of your personal data

To exercise these rights, please contact us at hay@goatstudio.sg or +65 6659 5575.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project-related information is typically retained for 7 years in accordance with Singapore business record-keeping requirements.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: